We understand the importance of having instant access to the information you need about RotaCloud, even when you're on the move, and not having to wait until you're in front of a desktop computer to receive the support you require.

Over the past year, we have introduced numerous updates to our mobile app, making it easier than ever to manage your business on the go. And now, we've taken it a step further by enabling you to get help with RotaCloud anywhere.

Open the menu of the RotaCloud app, and tap ‘Chat with us’ to send us a message, or access any previous conversations you’ve had with us — even if you started them on a desktop!

Our Live Chat is now available in the latest version of the RotaCloud app. You can update to the latest version by heading to the Google Play Store or Apple App Store.

When employees forget to clock out, it can be a pain to put right if you’ve come to the end of your Pay Period without realising that your staff’s timesheets have missing information.

To help with this, RotaCloud can now keep you informed as soon as employees have forgotten to clock out, allowing you to get any issues sorted fast, and without having to spend time at the end of the month chasing up your staff for info about what happened.

Missed Clock Out notifications are now available in RotaCloud. You can enable them in your Settings page. For more information on notifications, please take a look at our Help Article.

Clocking in and out is part of the Time & Attendance package for RotaCloud. For more information, click here.