Automated actioning of your open shifts

Hi there,

On our quest to make your RotaCloud account as intuitive and flexible as possible, we’re excited to introduce our brand new open shifts settings.

Our new admin-busting options automatically stop staff claiming open shifts if they clash with their days off or leave, giving you peace of mind that only certain staff can work them.

What’s new

As an Admin user, you can now change your account settings to:

• Save time and automatically block employees claiming open shifts if they clash with approved leave.
• Prevent the need for manual intervention and stop staff claiming open shifts that clash with scheduled, non-working days.

Why we built it

Insights from our customers helped us understand the daily, time-consuming struggles of reassigning or even deleting open shifts once they’ve been claimed by the wrong team members. Our goal is to alleviate the planning headache of manually ensuring staff have the correct rest breaks or are compliant with the working time directive by creating a system that does the hard work for you.

How it works

If you’re an admin-level user, head to your account settings by clicking the cog icon in the top right of your screen. Scroll down to your ‘Open Shifts’ section and, if you have it toggled on, you can also enable our new settings. Tick which you’d like to apply, and they’ll automatically be in place for all users on your account.

A few quick notes

• These new settings are currently in the beta stage of testing and may be subject to small changes.
• ‘Prevent staff claiming open shifts that clash with booked leave’ will only apply to confirmed leave and not pending requests.
• ‘Prevent staff claiming open shifts that clash with scheduled days off’ will only apply to non-working days - indicated by a grey cell on the rota.

Coming soon…

We’re not stopping here - we’re busy working on furthering our open shifts options by introducing open shifts approval! If you’re interested in getting early access to this feature or for more information, reach out to our support team on live chat or at support@rotacloud.com.